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Magnus NilsenCurriculum vitae

ICT Manager at Nesbru Upper Secondary School · Oslo area

Magnus Nilsen

IT consultant with more than ten years in user support and eighteen months as a team leader. Knows a little about everything, and a lot about some things.

Magnus Nilsen

Experience

Nov 2021 →

Operations and Supervision Manager — FRID IKS

Nesbru Upper Secondary School

Union representative for NITO (2024–present) 2nd deputy employee representative on the Board: 2026–2028 2021–2024: At Viken County Council before its dissolution and merger into FRID IKS

Feb 2022 – Dec 2023

Safety Representative — Viken fylkeskommune

Safety representative for Location Support at Viken County Council

Nov 2021 – Dec 2023

Operations and Supervision Manager — Viken fylkeskommune

Nesbru Upper Secondary School

Aug 2018 – Oct 2021

Onsite Consultant and ICT-consultant — Experis Norge

Oslo area

Responsible for service, escalation to third parties, responsible for daily operations and working projects regarding IT and network with the costumers I have. Communicating with users all over the world and offer support where needed. Actively working with ITIL (Incident and Request management) to meet costumers SLA demands and standards. Worked with costumers such as PepsiCo, Opel, Pfizer and Osloskolene (UDE).

Mar 2020 – Sep 2021

Team Leader — Experis Norge

Oslo area

Team leader for the ICT coordinators at the Oslo Education Agency (UDE)

Nov 2017 – Aug 2018

Onsite Consultant — Visolit

Asker

Seconded to Norfund as IT manager — responsible for service, escalation to third parties, daily operations and project management regarding IT and network. Communicating with users all over the world and offer support where needed.

Aug 2016 – Nov 2017

Servicedesk consultant — Visolit

Asker

Firstline consultant for ServiceDesk. Phone- and mailsupport for TeleComputings Costumers. Actively working with ITIL (Incident and Request management). Citrix, Managed Devices, Servers, Exchange, SharePoint.

Sep 2014 – Jun 2016

Sales Associate — Elon Norge

Raufoss

Salesmen in Weekends and Holidays. Electronics, kitchen and living-room appliances

Oct 2015 – Jan 2016

Installer — OneCo

Gjøvik

Installed Routers and Decoders for Canal Digital Norway,

Aug 2012 – Aug 2014

ICT Apprentice — Oppland fylkeskommune

Valdres Upper Secondary School

ICT-apprentice. Function as ICT-administrator for three months. Support on software, hardware and some network and telephones. Had the pleasure to configure and manage SupportPoint the last six month I worked here.

Sep 2011 – May 2012

Telephone Interviewer — Norstat

Phoneinterveiws about radio, marked and politics

Volunteering and positions of trust

Oct 2014 – Jun 2016

Chair — Student Council, Fagskolen Innlandet

Chair of the student council at Fagskolen Innlandet, a vocational college. The student council represents the students towards the college’s management and board.

Mar 2019 – Jan 2021

Board Member — Akershus Senterungdom (Centre Youth, Akershus)

Board member of Akershus Senterungdom, the county branch of the youth wing of the Centre Party (Senterpartiet).

Feb 2016 – Mar 2016

IT Manager — Lillehammer 2016 Youth Olympic Games

Worked as IT manager for the first week and a half of the Youth Olympic Games. Installed and managed Zendesk, and was responsible for training those who took over.

Jan 2021 – Feb 2022

Deputy Chair, Organisation — Akershus Senterungdom (Centre Youth, Akershus)

Deputy chair responsible for organisational work in Akershus Senterungdom, the county branch of the youth wing of the Centre Party (Senterpartiet).

Oct 2023 – Jul 2024

Deputy Chair — Student Council, Fagskolen i Viken – Akershus campus

Deputy chair of the student council at the Akershus campus of Fagskolen i Viken, a vocational college.

Aug 2023 – Jun 2024

Student Council Chair — Fagskolen i Viken

Chair of the student council at Fagskolen i Viken, a vocational college. The student council represents the students towards the college’s management and board.

Apr 2025 – Jun 2025

Acting Chair, Control Committee — ONF (Organisasjon for Norske Fagskolestudenter)

Acting chair of the control committee in ONF, the national organisation for vocational college students in Norway. The committee checks that the organisation follows the law, its own statutes and the decisions of its governing bodies, and that its funds are managed in line with the statutes.

Jul 2025 – Jun 2026

Chair, Control Committee — ONF (Organisasjon for Norske Fagskolestudenter)

Chair of the control committee in ONF, the national organisation for vocational college students in Norway. The committee checks that the organisation follows the law, its own statutes and the decisions of its governing bodies, and that its funds are managed in line with the statutes. It reports to the national assembly.

Education

One-year programme, Apprentice Supervision

Fagskolen i Viken · August 2023 - June 2034

Higher Vocational Engineer, Operations and Security

Fagskolen Innlandet · 2014 - 2016

ICT Service

Mesna Upper Secondary School · 2011 - 2012

Electronics

Valdres Upper Secondary School · 2009 - 2011

Skills, certifications and languages

Skills

Service-minded · Union representative · Team leadership

Certifications

ITIL Foundation (Version 5) · Driving licence (car) · ITIL3® Foundation Certificate · HSE Basic Course in the Working Environment (municipalities and county authorities) · GDPR Compliance: Essential Training · ITIL® Foundation Certificate

Languages

English (full professional proficiency), Norwegian (native or bilingual proficiency)

magnil93@gmail.com · 480 70 738Oslo area